Delivery & Payment Methods
SHIPPING POLICY
How long after purchasing my order will be shipped?
Your orders will be delivered to cargo before 14:00 on the same day, and the latest the following day, after the bank approval is received for products purchased with the money transfer option. Payment at the Door, payments made by credit card will be delivered to cargo before 14:0 0 on the same day, and the latest the following day after that. Depending on the distance of the delivery address to Denizli, the cargo company will deliver your order to you within 1-5 business days. Delivery is not made on holidays and public holidays.
In case of any problems caused by us, you will be notified based on your membership information. For this reason, it is important that your membership information is complete and accurate.
All of the products you choose will be delivered to you by our contracted cargo companies with the Little Gusto guarantee.
Which cargo company will ship my order?
Your domestic orders will be sent quickly with HepsiJet, MNG Cargo or Yurtiçi Kargo. If your delivery address is not in the distribution area of the cargo company you have chosen, it will be sent with a different cargo company.
What is the shipping fee?
Shipping is free for your domestic purchases of 1000 TL and above from littlegusto.com.
What should I do if my order arrives while I'm away?
If you are not at the specified address, your order will be delivered to the nearest cargo branch and an information note will be left for you. You must collect your package from the specified branch within 3 days. Otherwise, your order will be returned to Little Gusto.
PAYMENT POLICY
Pay at the door
If you prefer, you can pay the amount of your orders in cash or with a credit card at your door when you receive your cargo. When you choose the payment at the door option, a +60 TL service fee will be included in the fee.
Money Order/EFT Payment
If you wish, you can also make payment for your order via bank transfer. To do this, after completing your order transactions by selecting the transfer option, it is sufficient to send the specified amount to our bank account numbers that appear on the screen by writing your order number in the description section. After payment, your order will be shipped.
Our Money Transfer/EFT Information:
- Account holder: AYSU TEXTILE SAN. VE TİC. A.Ş.
- Bank: T. Garanti Bankası A.Ş.
- IBAN: TR81 0006 2000 0470 0006 2902 54
- Branch Code: 47
- Our Account Information: 6290254
If a product you purchased is out of stock for any reason;
Littlegusto.com is an online shopping site. It allows multiple users to shop at the same time. In rare cases, a consumer may purchase the same product and in this case, the product stock may run out.
You will be notified of the products you have purchased via a confirmation e-mail. If any of the products you have selected are not in stock, an e-mail will be sent to you regarding the issue and you will be notified of the date the product will be in stock.
If the product you have paid for online is out of stock, there is a waiting period of at least 4 (four) and at most 30 (thirty) days. If the product cannot be delivered to the consumer within these dates, the payment made will be refunded to the consumer.
Return or Exchange:
The customer can return the product within 14 days from the date of receipt of the product. If the reason for this return is a technical malfunction or defect of the product, littlegusto.com.tr will replace it with another product or refund the total of the product price and shipping cost.
Return conditions are as follows;
- The purchased product must be in its original box and undamaged,
- No damage to product labels etc.
- It comes with all its complementary accessories,
- If available, it should be sent at the same time as promotional or campaign products given as gifts.
- The original invoice must be sent. If it is not sent, VAT and other legal obligations, if any, cannot be refunded to the buyer.
For returns and exchanges, you can send the products to us by sending our customer number 565366978 to MNG cargo.